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The app and website versions of this patient and carer toolkit provide information and tools to support:
This app collects information the you provide about the impact of your medicines and medicines review. This includes your name and date of birth and your Study ID if you are part of the i-SIMPATHY study.
Mobile app
The information is stored on your mobile device and it is your responsibility to apply your own security measures to your device – e.g. password protection. If you choose the “Share” option within the app, this information is emailed securely in encrypted form to your chosen healthcare professional. The healthcare professional will review it and store it securely with your other health records. You have the right to request access at any time to see how this information is stored and can ask that the information is amended or removed. Your local practice will provide details of how you can request access to your health records.
If you provide your iSIMPATHY study ID when you choose the "Share" option within the app, the information you provide is also emailed securely in encrypted form to a secure database held by Scottish Government. This enables analysis of the impact of medicines review as part of the European iSIMPATHY project. Any information that could identify you personally will be excluded from the upload process, so that it is completely anonymous.
Web form
The 'Questions for my review' form on the website version of the Manage Medicines app uses questionnaire software called Webropol, provided by NHS Greater Glasgow and Clyde. Your responses are stored securely on a UK server in compliance with the General Data Protection Regulations.
If you provide your iSIMPATHY study ID when you complete the form, a member of healthcare staff transfers your responses securely by email to a secure database held by Scottish Government. This enables analysis of the impact of medicines review as part of the European iSIMPATHY project. Any information that could identify you personally will be excluded from the upload process, so that it is completely anonymous.
If you choose to email the report of your responses in the web form to a healthcare professional, the report will be sent by secure email. The healthcare professional will review it and store it securely with your other health records. You have the right to request access at any time to see how this information is stored and can ask that the information is amended or removed. Your local practice will provide details of how you can request access to your health records.
If you are unable to complete the responses to the questions on the app yourself, your healthcare professional may use the app to enter the responses in consultation with you. If the healthcare professional is using their own device, they are required to delete the record of responses after emailing it to an NHS email address.
The Scottish Government Polypharmacy Guidance emphasises the need to improve care and support for the growing number of people with multiple conditions and taking multiple medicines.
The guidance highlights the need to make decisions about medicines based on outcomes that matter to the individual patient. To make this possible, we need to enable people to take a more active role in managing their medicines and the need to develop a shared decision-making approach with patients and professionals working as partners. This app and website have been developed to support these goals of self-management and shared decisions for people taking multiple medicines.
The app and website have been developed with extensive input from patients, carers and professionals through:
Disclaimer
Scottish Government provides this app/website to benefit health and social care organisations across Scotland. Each individual participating organisation which contributes resources to the app/website has sole responsibility for the information created or published by them. Any information appearing on this site is issued as general information and does not constitute a warranty by the Scottish Government or any other organisation, nor should it be taken as advice. No responsibility can be accepted by the Scottish Government or any other organisation for action or inaction as a result of information contained on this app/website. Users should take advice from health and care professionals in respect of specific situations. The use and access of pages of this app/website is subject to the terms and conditions set out below and by this disclaimer. By using or accessing this app/website, you agree to be bound by these terms and conditions.
Copyright
Content on this app/website is copyrighted to Scottish Government and its agents unless otherwise stated. Users should consult the copyright statements on the resources signposted by this site.
Links to other Websites and applications
The provision on this app/website of a link to another website or application does not constitute any authorisation to access material held at that location. Links to sites are provided for informational purposes only and no responsibility is accepted for the quality of resources to be found on such websites. The contents and material made available on linked sites are completely out with our control and as such no liability is accepted for any damages resulting from accessing or failing to access these sites. No endorsement is expressed or implied by the presence of a link on this app/website. The contents of a linked-to website may change without our knowledge and as a result, links may break or may terminate on pages which were not the original targets of a link. No responsibility or liability for the privacy of personal information is accepted for linked to websites, as these are beyond our control.
Warranties
The resources contained on this app/website, including all files that are authorised for public and password-protected download or access, are provided on an “as is” basis and without any warranties. No warranty is given that files downloaded or accessed from this app/website are free of computer viruses. No warranties are made as to fitness for purpose, quality or completeness of information. This app/website excludes any liability for any errors in or omissions in information provided on or linked to from this website.
Reliability of information
The Scottish Government uses its best efforts to ensure the accuracy and reliability of information on this app/website in accordance with the policies defined for this site . However, no guarantees are made that the information contained on this app/website or associated, or linked to websites is accurate, complete and current at any given time. Information presented on this app/website or associated sites may be changed at any time. The resources made available on this app/website are intended to assist health and social care professionals and citizens in Scotland and are for information only. The app/website is not intended in any way to replace the advice of health and care professionals. Nothing on this app/website is intended to constitute advice. Specific advice should be sought in specific situations from a properly qualified health or care professional. Content on this website is governed by a number of policies and guidelines. Users of this app/website agree to inform the Scottish Government Effective Prescribing and Therapeutics Branch using the Feedback form if they should come across any material contained which they consider to be potentially in breach of any of the published Scottish Government or NHS Scotland policies or of any relevant legislation in order for the appropriate remedial action to be taken.
Availability of the app/website
Although this app/website has been tested and should work correctly under normal circumstances, there are many factors both within and outside of the control of this site which may prevent the app/website from being available to users of the world-wide-web. No responsibility is accepted by this app/website for any losses that may arise from an inability to access resources on this app/website. Where a user finds a specific error in the coding of a web page, or where he/she considers a page to be in breach of accessibility or other published policies of this app/website, it is a condition of use of this site that the web team be notified via the Feedback form in order that appropriate action may be taken.
Governing laws
The terms and conditions of use of this app/website shall be governed by the laws of Scotland.
Development of this mobile app and website has been led and supported by the Effective Prescribing and Therapeutics Branch within Scottish Government.
Digital Health and Care Institute: This app/website has been developed as part of the National Decision Support Programme funded by Scottish Government as a key objective within Scotland’s Digital Health and Care Strategy. The programme is delivered by the Digital Health and Care Institute (DHI). The app and website have been built using the Builder toolset provided as part of DHI’s Right Decision Service.
NHS Greater Glasgow and Clyde Library Network: As part of the National Decision Support Programme, NHS GGC Knowledge Services provided knowledge management and content management expertise to support use of Right Decision Service tools to build this app and website.
Tactuum Ltd – Provide the technology and digital expertise to deliver Right Decision Service tools for the National Decision Support Programme.
The Scottish Government Effective Prescribing and Therapeutics Branch and the Digital Health and Care Institute would like to thank the many patients, carers and health and social care professionals who have contributed their time, experience and expertise to support development of this app and website.
The app is compliant with Android and Apple accessibility standards for native mobile apps. The website is compliant with WC3A 2.0 Standards
The app is supported by Android 4.4 or later and iOS 8.0 or later devices. The website is optimised for use on both desktop and mobile devices in the following browsers - IE9+, Chrome, Edge, Safari.
